Although the rigid, “command-and-control” style of leadership has largely been replaced by more collaborative approaches, structures and processes remain essential, particularly in large, highly matrixed organizations where a lack of alignment can impact far more than just personal credibility. When team members bypass the chain of command, it presents an opportunity for leaders to evaluate and strengthen their team’s alignment. By addressing employee bypassing behaviors with empathy, clarity, and consistency, leaders can strengthen accountability and cohesion while emphasizing the importance of organizational structure. Ultimately, this proactive leadership approach fosters a collaborative, empowered, and high-performing team that remains aligned with the organization’s mission and goals.
